Digitalisation and IT project management

Seeing digital challenges as opportunities?

Our environment is changing - incredibly fast, exponentially - hardly predictable. In a breathtakingly short time, our lives have become digital. Digitalization is also changing the behavior of your customers: yesterday fax, tomorrow Alexa?

Digitalization is the innovation driver of our time. We support you in the digitization of your value creation processes - from sales to the core processes of the value chain purchasing, production, logistics.

Our experienced employees are familiar with all essential technologies, systems and architectural approaches and can combine them optimally with your business requirements. We have in-depth technology knowledge in the ERP environment, e.g. SAP S/4 Hana™, Microsoft Business Central™ and CRM, e.g. Sales Force™, Plenty Market™.

We develop your strategy, search together with you for the best vendor mix, support in contracting and realize your strategy in project management together with you. We are neutral and always act from the customer's perspective: The optimal solution for the customer and its users is our focus - not the systems.

  • Identification of fields of action and assessment of existing challenges
  • Definition of strategic goals from a management perspective
  • Formulation of a vision and a concrete target image
  • Road map for implementation
  • Project Management
  • Digitalization of sales processes in B2C, B2B and other areas
  • CRM processes, implementation strategies and success control
  • Digitalization in the warehouse - integration of eCom strategies into existing WMS processes
  • Real-time connection of logistics partners and integration in customer communication
  • Production goDigital - adapting production planning and control to new requirements
  • Customer service management - customer care processes, planning and control of services
  • Disposition and inventory management in the eCom environment
  • Identification of required system components (existing and new)
  • Integration scenarios - definition of system and data sovereignties incl. necessary interfaces
  • Interaction of the identified system components
  • Elicitation of core requirements (specifications)
  • Testing against top use cases and business requirements
  • Identification of potential IT systems and system service providers (longlist)
  • Setup and execution of a structured, audit-proof and multi-stage selection process
  • Definition and application of an accurate question and evaluation catalog
  • Creation of a clear and transparent recommendation for action based on documented evaluation results
  • Support of the subsequent contract negotiations
  • Control of the implementation through Project Management Office (PMO)
  • Technical responsibility for assuming the product owner (PO) role
  • Support of existing internal PMO and PO roles
  • Vulnerability audit ERP processes and systems
  • Process design and requirements analysis
  • ERP supplier selection
  • Project Management
  • Claim Management